THE STAR ONLINE MARKET

Our company Guarantee
At our website, we pride ourselves on offering quality merchandise.
We want you to be completely happy with your order. 
We have  a 100% guarantee on all of our merchandise. 
if you are unsatisfied for any reason, simply follow the instructions below..


Shipping 

Shipping same day after payment on full. 
Delivery time beetween 2 to 7 Days .

Return
The merchandise may be mailed back to us, return item within 2 days from receving
Please contact [email protected] for the address. 
And tell us what matter with the merchandise you received
You will get a Refunds/Exchanges Authorization from us 
Returns must be made back to our warehouse in Ahmedabad within the 3 days.

Please e-mail and tell us a package is coming back, provide us with a tracking number and carrier you used (We suggest you purchase tracking number as we are not responsible for lost packages.)
Remember that shipping is at the expense of the customer.
The product must be returned unused and in the original condition you received it in, with all original packaging and no signs of wear.


Exchanges
If you want Exchanges
We will reship the right merchandise you want exchanges,
You will be in charge of the shipping cost.



Refunds
If you want Refunds
You will be refunded your full amount less the shipping costs as well as a 10% restocking fee.
Shipping expenses and a 10% restock fee are deducted from the refund amount.
There is a 10% financial payment transaction charge for any non-delivery item.
Generally we will refund via NEFT.
Customers often ask what our return policy is. 
We aim for complete customer satisfaction. 
If you are not completely happy with your purchase, we want to hear about it. 
Let us know if something is wrong and we will do what we can to make it right.
No sale is final until you are completely satisfied!